Frequently Asked Questions (FAQ) – Cortijo MaSy

General Information

You'll find the answers to the most frequently asked questions about your stay at Cortijo MaSy on this page. This way, you know exactly what to expect and won't be surprised by anything.

Where is Cortijo MaSy located?

Cortijo MaSy is situated in a quiet, rural area in Andalusia, Spain. The accommodation offers plenty of privacy and space, right in the middle of nature. After making your reservation, you'll receive the exact location and route description.

What type of accommodation is Cortijo MaSy?

Cortijo MaSy is a cozy holiday home for guests looking for rest, comfort, and an authentic Andalusian experience.

Booking & Payment

Hoe can I book a stay at Cortijo MaSy?

You can easily make a reservation through our website. After booking, you'll receive an email confirmation with all the details of your stay.

Do I need to pay a deposit?

Yes. For every booking, we ask for a 30% deposit of the total accommodation costs.

Why do you ask for a deposit?

The deposit serves as security for:

When will I receive my deposit back?

You'll receive your deposit back within 7 days after departure, provided that:

Can (part of) the deposit be withheld?

(Part of) the deposit can be withheld in case of:

👶 Baby Bed

If you're traveling with a baby, a baby bed is available upon request. The baby bed can be booked optionally for €15 per night. Please let us know in advance so we can have the bed ready for you when you arrive.

Arrival & Departure

What time can I check-in and check-out?

The standard check-in and check-out times are mentioned in your booking confirmation.

Is early check-in or late check-out possible?

No, early check-in and late check-out are not available. We want to give every guest enough time and care for a clean and comfortable stay.

Facilities during your stay

Is there internet available?

Yes. Cortijo MaSy has very fast and stable internet via Starlink, suitable for:

Are bed linen and towels included?

Yes, bed linen and towels are included in the accommodation.

Can I book extra cleaning during my stay?

No, extra cleaning during your stay is not available.

Extras & Add-ons

What extras can I add to my booking?

You can book various services through our guest environment, such as:

Do you offer a BBQ package?

No, we do not offer a BBQ package.

Housing Rules & Stay

Is Cortijo MaSy suitable for families?

Yes, Cortijo MaSy is suitable for families who value rest and space. Please be aware of the rural surroundings.

Can I receive guests during my stay?

This is only allowed with prior agreement and within the agreed-upon occupancy.

Contact

I have another question, how can I contact you?

You can easily contact us through:

🌿 Finally

If you still have questions after reading this FAQ, please don't hesitate to contact us. We'll be happy to help and look forward to welcoming you at Cortijo MaSy.

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